Review of USA Fleamarket Window Tinting
When I was referred to Tony Comenzo to get the window tinted on a 2008 Mazda RX-8, it was the last place I would have gone. I am not a fan of fleamarkets, but on the advice of a friend, who had one small window tinted, I decided to give them a try. What follows is my experience and opinion formed from it.
I am a fan of small owner operated businesses, and will avoid chain stores when I can. usually I find a much better customer oriented service this way. Unfortunately I cant say the same for Tony and his fleamarket tinting business.
After being told I did not need an appointment for tinting, and driving to his hole in the wall outlet twice. Once to find that he decided to open late, and once to be told to come back in a couple hours. I decided to book an appointment, after all it isn’t his fault that I picked busy times to show up.
As a bit of background here, I have owned and operated a business or two, and I have found that customer service is the most important aspect of being successful. Close behind would be keeping appointments and honoring quotes in a service business. Tony had no intention of doing any of that…
when I went to my appointment, I arrived a bit early. there was another vehicle being worked on, and apparently on the final window. after several minutes in what I will call the waiting area, though it is not much more than a dirty couch behind a makeshift wall. I was greeted as an intruder with a perturbed “what do you need” to wich I replied “I have a 10:30 appointment.”
That seemed to break the ice, and without so much as a have a seat, I was told that the job would cost 25% more than what I was quoted. I reminded Tony that he quoted me a substantially lower price to which he responded, “well that price isn’t good now it is more.”
Ironically, I got a quote from a reputable window film installer that was only a few dollars higher than Tony’s original price. from a well established business, with regular hours, friendly customer service, and a building to do business out of.
So if you are looking for window tinting in the Tampa Bay area, especially in Hudson. I would avoid Tony Comenzo, and his USA Fleamarket Window Tinting. Maybe he didn’t think he could not fit his rather rotund self into the back of the RX-8, maybe he over booked his day and thought he would up the price to free up some time. Or maybe he regularly uses bait and switch to supplement his income.
either way, I will be taking my business to someone else, and I strongly recommend you do too. Thankfully I was turned off, and walked out prior to spending any money with this scammer.
